Customer Experience Enablers
This section provides links to both the current and previous versions of the additional Thredd Services documentation.
Tokenisation
Describes the parties and processes involved in implementing a tokenisation service and how Thredd supports tokenisation. It explains how to set up and process tokens on the Thredd system.
Mobile Text Messaging
Describes Thredd handling of declined responses, to comply with the new Visa and Mastercard processing rules. These rules apply from October and November 2021.
Interactive Voice Response
Describes the Thredd Interactive Voice Response (IVR) service which enables customers to call a phone number to perform various actions for their card.