Risk Management and Fraud

Can't find what you are looking for? Use the Search option at the top right of the page or browse through our list of technical guides. If you still can't find what you need, please send an email with details of what you are looking for to: docs@thredd.com.

Managing Risk

Managing risk is always a trade-off. You can only make your systems 100% secure by not allowing any transactions. The risk of fraud needs to be balanced against the flexibility and ease of use you want to enable for your customers.

Fraud Transaction Monitoring

Fraud Transaction Monitoring

The Fraud Transaction Monitoring System (powered by Featurespace) is a best-in-class, flexible card fraud solution that minimises online and offline card risk and offers real-time detection of card fraud.

Using adaptive behavioural analytics and machine learning, the Fraud Transaction Monitoring System adapts to new fraud types and identifies unknown threats by detecting unexpected changes (anomalies) in real-time data.

Cardholder Authentication (3D Secure)

3D Secure (Three Domain Structure), also known as a cardholder authentication or payer authentication, is a security protocol that helps to prevent fraud in online credit and debit card transactions.

Disputes and Chargebacks

Payments Dispute Management

Your cardholders should have a means to contact you directly to raise disputes about a transaction on their account. This is typically via a call centre number printed on their card or advertised on your website.

Fraud Reporting (Mastercard)

Fraud Reporting

Thredd provides options to enable you to easily report a transaction as fraud to Mastercard.

Card Scheme (Payment Network) Support

Address Verification Service (AVS)

Address Verification Service (AVS)

An AVS check compares the cardholder's billing address used in an online transaction with the issuing bank’s address information on file for that cardholder.