Appendix B: Card Status Codes
This topic provides details about card status codes available in Thredd Portal: Cards and Transaction Management.
A full list of the possible card status codes, and the Visa and Mastercard response codes that are sent for both a normal authorisation (auth) and for refund authorisation transactions, is in the Changes to Thredd Card Status and Response Codes guide.
You can change the card status with the Cards REST API endpoint, Update Card Status and the Web Services SOAP API, Ws_StatusChange. For more information, read Card Status in the Cards API website and Card Change Status in the Web Services Guide.
|
Status Code |
Description |
Who can set? |
Functions permitted for the card |
Functions blocked for the card |
Example of use |
Reversible |
|---|---|---|---|---|---|---|
|
00 |
Active |
PM |
All |
None |
Normal operation |
YES |
|
04 |
Capture Card |
PM |
|
Authorisations |
Stolen or fraudulent use |
YES |
|
05 |
Do not honour |
PM |
Balance Adjustment |
Authorisations |
Generally, set by issuer request |
YES |
|
41 |
Lost card |
PM |
|
Authorisations, Activation |
Card was lost but not stolen |
YES |
|
43 |
Stolen card |
PM |
|
Authorisations, Activation |
Card was stolen |
NO |
|
46 |
Closed account |
PM |
|
Authorisations, Activation |
PM closes the account |
YES |
|
54 |
Card Expired |
Thredd Only |
|
Authorisations, Activation |
Expiry date has passed |
YES |
|
59 |
Suspected fraud |
PM |
|
Authorisations, Activation |
Suspected fraudulent use |
YES |
|
62 |
Restricted card |
PM |
Balance Adjustment |
Load, Authorisations, Activation |
Can be restricted due to rules from the PM or Issuer |
YES |
|
63 |
Security Violation |
PM, Issuers |
None |
Load, Balance Adjustment, Authorisations |
AML, KYC issue for the cardholder |
YES |
|
70 |
Cardholder to contact issuer |
Issuer |
Load, Balance Adjustment |
Authorisations |
Set by the issuer for compliance reasons |
YES |
|
83 |
Card Destroyed |
Issuer, PM |
NONE Because card status 83 - Card Destroyed; presentments and refunds is part of the financial record, Thredd continues to process cards with this status. |
Authorisations, Activation, Load, Balance Adjustment |
Set by PM |
NO |
|
98 |
Refund given to Customer |
PM |
|
All (check if it can be loaded) |
Gift cards |
YES |
|
99 |
Card Voided |
PM |
|
Authorisations |
Account is fine but card voided |
YES |
|
G1 |
Short Term Debit Block |
PM |
Credits |
Authorisations (except credits). Merchants asked to retry. |
PM chooses this card status |
YES |
|
G2 |
Short Term Full Block |
PM |
|
Authorisations. Merchants asked to retry. |
PM chooses this card status |
YES |
|
G3 |
Long Term Debit Block |
PM |
Credits |
Authorisations (except credits). Merchants asked not to retry. |
PM chooses this card status |
YES |
|
G4 |
Long Term Full Block |
PM |
|
Authorisations. Merchants asked not to retry. |
PM chooses this card status |
YES |
|
G5 |
Thredd Protect Short Term Debit Block |
Thredd Only |
Credits |
Authorisations (except credits). Merchants asked to retry. |
Thredd Protect sets this status based on various criteria. |
YES |
|
G6 |
Thredd Protect Short Term Full Block |
Thredd Only |
|
Authorisations. Merchants asked to retry. |
Thredd Protect sets this status based on various criteria. |
YES |
|
G7 |
Thredd Protect Long Term Debit Block |
Thredd Only |
Credits |
Authorisations (except credits). Merchants asked not to retry. |
Thredd Protect sets this status based on various criteria. |
YES |
|
G8 |
Thredd Protect Long Term Full Block |
Thredd Only |
|
Authorisations. Merchants asked not to retry. |
Thredd Protect sets this status based on various criteria. |
YES |
|
G9 |
Interactive Voice Response (IVR) Lost / Stolen Block (like 41 Lost) |
Thredd Only |
|
Authorisations, Activation |
Cardholder phoned the IVR automated phone line to block their card. |
YES |