About this Document

This guide describes the Thredd IVR Interactive Voice Response (IVR) is a technology that allows you to interact with a computer-operated phone system using tones input on a keypad. solution.

Target Audience

This guide is aimed at new clients who do not have their own IVR solution, and existing clients switching to the Thredd IVR solution.

What’s Changed?

To find out what's changed since the previous release, see the Document History section.

Related Documents

Refer to the table below for other documents which should be used in conjunction with this guide.

Document	Description
Smart Client Guide	How to use Smart Client Smart Client is Thredd's user interface for managing your account on the Thredd Platform. Smart Client is installed as a desktop application and requires a secure connection to Thredd systems in order to be able to access your account., which is an administration application that can be used to view and manage cards and transactions in your program.
Thredd Portal Guide	Describes how to use the Thredd Portal to manage your cards and transactions.
Web Services Guide	Describes how to use the Thredd SOAP API to send requests to Thredd and provides specifications on the available web service calls.

 

See the Documentation Portal for a full suite of documentation.