Appendix B: Card Status Codes
This topic provides details about card status codes.
|
Status Code |
Description |
Who can set? |
Functions permitted for the card |
Functions blocked for the card |
Example of use |
Reversible |
|---|---|---|---|---|---|---|
|
00 |
All Good |
PM |
All |
None |
Normal operation |
YES |
|
04 |
Capture Card |
PM |
|
Auths |
Stolen or fraudulent use |
YES |
|
05 |
Do not honour |
PM |
Balance Adjustment |
Auths |
Generally, set by issuer request |
YES |
|
41 |
Lost card |
PM |
|
Auths, Activation |
Card was lost but not stolen |
YES |
|
43 |
Stolen card |
PM |
|
Auths, Activation |
Card was stolen |
NO |
|
46 |
Closed account |
PM |
|
Auths, Activation |
PM closes the account |
YES |
|
54 |
Expired card |
Thredd Only |
|
Auths, Activation |
Expiry date has passed |
YES |
|
57 |
Transaction not permitted to cardholder |
PM |
|
Auths |
POS and/or ATM can be prohibited in system settings |
YES |
|
59 |
Suspected fraud |
PM |
|
Auths, Activation |
Suspected fraudulent use |
YES |
|
62 |
Restricted card |
PM |
Balance Adjustment |
Load, Auths, Activation |
Can be restricted due to rules from the PM or Issuer |
YES |
|
63 |
Security Violation |
PM, Issuers |
None |
Load, Balance Adjustment, Auths |
AML, KYC issue for the cardholder |
YES |
|
70 |
Cardholder to contact issuer |
Issuer |
Load, Balance Adjustment |
Auths |
Set by the issuer for compliance reasons |
YES |
|
83 |
Card Destroyed |
Issuer, PM |
NONE 1 |
Auths, Activation, Load, Balance Adjustment |
Set by PM |
NO |
|
98 |
Refund given to Customer |
PM |
|
All (check if it can be loaded) |
Gift cards |
YES |
|
99 |
Card Voided |
PM |
|
Auths |
Account is fine but card voided |
YES |
|
G1 |
Short-term debit block |
PM |
Credits |
Auths (except credits)2 |
PM chooses this card status |
YES |
|
G2 |
Short-term full block |
PM |
|
Auths2 |
PM chooses this card status |
YES |
|
G3 |
Long-term debit block |
PM |
Credits |
Auths (except credits)3 |
PM chooses this card status |
YES |
|
G4 |
Long-term full block |
PM |
|
Auths3 |
PM chooses this card status |
YES |
|
G5 |
Thredd Protect short-term debit block |
Thredd Only |
Credits |
Auths (except credits)2 |
Thredd Protect sets this status based on various criteria |
YES |
|
G6 |
Thredd Protect short-term full block |
Thredd Only |
|
Auths2 |
Thredd Protect sets this status based on various criteria |
YES |
|
G7 |
Thredd Protect long-term debit block |
Thredd Only |
Credits |
Auths (except credits)3 |
Thredd Protect sets this status based on various criteria |
YES |
|
G8 |
Thredd Protect long-term full block |
Thredd Only |
|
Auths3 |
Thredd Protect sets this status based on various criteria |
YES |
|
G9 |
Interactive Voice Response (IVR) Lost/Stolen Block (like 41 Lost) |
IVR |
|
Auths, Activation |
Cardholder phoned the IVR automated phone line to block their card |
YES |
-
For card status 83 - Card Destroyed; presentments and refunds, because they are part of the financial record, will continue to process on cards with this status.
-
Merchants told to retry
-
Merchants told not to retry