Appendix A – Default messaging

This section lists the default messages available in the Thredd SMS solution for each ‘event’ such as card activation or balance enquiry. These defaults are used if you do not specify your own message for a particular event.

You can substitute the variables denoted by the % symbol with your own data. These variables are shown below.

Default Messages

Response code	Event	Default message text
1	Activation	Your card ending ****%PAN4% is active now. CVV number relating to the card is: %CVV%. Thank you
2	Balance Enquiry	Your Card balance is %CURCODE% %CBAL%
3	Card Creation	Your card ending ****%PAN4% is created. CVV number relating to the card is: %CVV%. Thank You
4	Card Renewal	CVV number relating to your card ending ****%PAN4% is: %CVV%. Thank You
5	Card Replacement	Your card ending with **%OLDPAN4% is replaced by card ending with **%PAN4%. New card CVV is: %CVV%. Thank You
6	Load	An amount of %CURCODE% %AMT% loaded to your Card ending with ****%PAN4%. Your current balance is %CURCODE% %CBAL%. Thank You
7	PIN Retrieval	Dear %FNAME%, your PIN for your card ending %PAN4% is: %NEWPIN%. Kind Regards, %SENDER%
8	Status Change	Your card ending ****%PAN4% is now blocked/unblocked. Thank You
9	Card Image Regeneration	CVV number relating to your card ending ****%PAN4% is: %CVV%. Thank You
10	Card Conversion	Your virtual card ending ****%PAN4% is successfully converted in to physical. Thank You
11	Activation and Load	Your card ending ****%PAN4% is active now. An amount of %CURCODE% %AMT% is loaded. Your current balance is %CURCODE% %CBAL%. Thank You
12	Balance Adjustment	An amount of %CURCODE% %AMT% is %DEBORCRED% your card ending ****%PAN4%. Thank You
13	Balance Transfer	An amount of %CURCODE% %AMT% is transferred from your card ending **%PAN4% to card ending **%NEWPAN4%. Your current balance is %CURCODE% %CBAL%
14	Change Groups	Settings is changed for your card ending ****%PAN4%. Thank You
15	Extend Expiry	Thredd expiry of your card ending ****%PAN4% is extended to %GPSEXP%. Thank You
16	Unload	An amount of %CURCODE% %AMT% is debited from your card ending ****%PAN4%. Thank You
17	Unload and Status Change	Your card ending ****%PAN4% is now blocked/unblocked and an amount of %CURCODE% %AMT% is debited. Thank You
18	Update Cardholder	Card holder details of your card ending ****%PAN4% is updated. Thank You
19	Mobile wallets only Send Mobile Activation code to Cardholder	%MOB_ACTIVATION_CODE% is your %WALLET% verification code for card ending ****%PAN4%. Please enter it when prompted
20	Mobile wallets only Notification of Tokenisation	Your card ending ****%PAN4% has been successfully registered with %WALLET%
21	CVC2 Unblock	Message from %SENDER%. The CVC2 counter for your card ending ****%PAN4% has been unblocked. Thank you

Standard Variables

Variable	Description
%FNAME%	Name
%AMT%	Amount
%CURCODE%	Currency Code
%CBAL%	Current Balance
%PAN4%	Masked PAN, showing last 4 digits
%NEWPIN%	PIN number
%CVV%	CVV (card verification value)
%SENDER%	Program manager, SMS message detail on product master screen

Mobile Wallet Variables

Variable	Description
%MOB_ACTIVATION_CODE%	Represents the activation code in Payment_Token.activation_code
%MOB_ACTIVATION_EXP_GMT%	Represents the expiry date/time of the activation code in Payment_Token.activation_code_Expdate (this is date and time in GMT)
%MOB_ACTIVATION_EXP_LOCAL%	Represents the expiry date/time of the activation code in Payment_Token.activation_code_Expdate but expressed in the timezone of CARDDETAILS.country country
%MOB_ACTIVATION_MINUTES%	Represents the number of minutes from now that the activation code will still be valid for (subtract Payment_Token.activation_code_Expdate GMT value from current GMT value and convert into whole minutes)
%MOB_ACTIVATION_LAST4_TEL%	Represents the last 4 digits of the phone number to digitise (PAYMENT_TOKEN.device_tel_num)
%WALLET%	Represents the wallet being used; for example, Google Pay, Apple Pay