About This Document

This document describes the user roles available for accessing the Fraud Transaction Monitoring Portal

The Thredd Fraud Transaction Monitoring Portal is based on the Featurespace ARIC Risk Hub product, which has been customised for use by Thredd customers. In this guide, we refer to the Featurespace ARIC Risk Hub User Interface as the Fraud Transaction Monitoring Portal or 'the portal'.

Target Audience

This document is intended for Thredd clients (Program Managers) who are using the Fraud Transaction Monitoring System.

What’s Changed?

If you want to find out what's changed since the previous release, see the Document History section.

Related Documents

Refer to the table below for other documents which should be used in conjunction with this guide.

Document	Description
Fraud AMDL Rules Configuration Guide	Explains how to configure the rules used by theThreddFraud Transaction Monitoring System.
Fraud Transaction Monitoring Portal Guide	Describes how to use the Fraud Transaction Monitoring Portal to review high-risk incidents flagged by the system, configure the behaviour of the system, and view, manage and understand the various reports and metrics available in the portal.

Other Guides

Refer to the table below for other relevant documents.

Document	Description
Payments Dispute Management Guide	Describes how to manage chargebacks and the disputes management process using Thredd.
Smart Client Guide	Describes how to use the Thredd Smart Client to manage your account.
Thredd Portal	Describes how to use the Thredd Portal, Thredd's new web application for managing your cards and transactions on the Thredd Platform.

 

For the latest technical documentation, see the Documentation Portal.