Section 6: Managing your Card Programme

In this section we explore some of the options available to you for managing your cards and servicing your customers.

Your Thredd implementation manager can help you to set up and maintain card configuration options at a card product and card programme level. In addition to these pre-configured settings, you can dynamically configure many features of a card at the time when the card is created and update some features of the card at any time, using the Thredd API.

New Cards

Creating New Cards

What options are available when creating new cards?

Card Management

Card Management

What Card Management options are available?

Transaction Management

Transaction Management

What Transaction Management options are available?

Cardholder Queries

Handling Cardholder Queries

How do Thredd manage cardholder queries?

Dispute Management

Managing Payment Disputes/ Chargebacks

How do Thredd manage Payment Disputes/Chargebacks?

Release Management

Release Management and Change Control

How do Thredd handle issues, manage system changes and enhancements, and add new features and services to your card programme?